Case Studies
WSVN –TV
Case:
Client has existing websites driving ad revenue/media content. They required a redundant fault tolerance setup to accommodate an increase in traffic and allow load balancing during heavy peak times.
Equipment:
Equalizer e350si-r load balancing appliance x2
Dell 1950 x3
PowerConnect 6224, 24 GbE Ports, Managed Switch
Solution:
Order 3 servers, install and configure Suse Linux.
Configure Apache and services to replace existing
system.
Burn system in for 24 hours to test for failures and
reliability.
Install servers into the colo.
Configure new network setup.
Copy the data from the old system.
Configure Coyote Load Balancer and setup servers and
redundancy priority.
Test system and monitor performance for 24 hours.
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Keefe, McCullough & Co., PA
Certified Public Accountants
Case:
Client wants to replace his entire network infrastructure with new Servers and a central NAS solution. Client needs this done per a strict schedule spanning over 3 weeks to avoid downtime during Tax season and have the new equipment deployed in stages. Total servers replaced 5.
Solution:
Install Windows 2003 Server & all updates and service packs (DC1).
Install Windows 2003 Server & Exchange Server 2003 & all updates and service packs (MAIL2).
Attach LTO4 drive to DC1. Install Arcserve.
Install NAS to DC1 & MAIL2
Move Exchange mailboxes from MAIL to MAIL2. Install POP3 connector & setup OWA. Disable OWA, Exchange and POP3 on MAIL.
Setup Blackberry Server on MAIL2 & move BB users from MAIL to MAIL2. Disable BB & Exchange on MAIL.
Install Code Two on MAIL2. Install Radmin Server & F-Prot on MAIL2 & DC1. Remove Code TWO from MAIL.
Install Windows 2003 Server & all updates and Service Packs (BDC2)
Copy all data with shares & security from BDC to BDC2. Edit affected GPOs.
Copy Outlook archives from DC2 to new share on NAS (Exchange drive)..
Copy all data with shares & security from MAIL to NAS (N: & Q: drives). Update & test login scripts
Install Advantage Database (BDC2). Disable Advantge on MAIL.Test Practice, Tax, CSA..
Setup Windows Update Services, Webroot Server, Radmin, and F-Prot (BDC2). Remove Webroot & WUS from BDC.
Setup DHCP on DC1 (confg FW). Setup IAS on DC1 (confg FW). Disable DHCP & IAS on MAIL. Test VPN.
Setup printers/copiers/scanners on BDC2.
Configure FTP on DC1 for copiers, fax, and scanners. Disable FTP on MAIL..
Remove DNS from MAIL and demote BDC/MAIL as DCs. Test network. Remove BDC/MAIL from AD.
Install Windows 2003 & all updates & service packs (TS1)
Copy local GP from DC2 to TS1. Setup users and groups.
Run WS setup to load all programs. Install Radmin F-Prot and E-Tools.
Copy user profiles from DC2 to TS1.
Test. Remove from DC2 from AD.
Remove all old equipment and mount all new equipment in rack.
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MedTrust LLC
Government Nurse Staffing
Case:
Client has a traditional pbx system that they have outgrown and are in the need for a voip solution that remote users across the country could connect to and have a central phone system.
Equipment:
Trixbox CE appliance with 8 port digium TDM cards and Sip extensions. Polycom 650/Cisco 7960 and Linksys ata adapters for remote users.
Solution:
Installed the Trixbox appliance in San Antonio office. Configured and deployed the system to all the users. Installed the HUD IM client so all users remote and local could message one another, while having a view of who is on a call. Ported all the local and remote telco #’s to sip and created DID rules to go directly to each location. Created a que for inbound calls and setup the groups to receive calls.
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Customers & Service Delivered
Synovics Pharmaceuticals LLC- Managed IT and Resident Tech
Alternative Home Health Care- Managed IT and Offsite Backups
SunCruz Casinos- Exchange Server
Broward Adjustment Services- Managed IT
Plus1staffing- Managed IT and Nationwide support
Compusa- New Business Installations
Office Depot- Cisco VPN & Printer
Caring People Home Health Care- Voip and Onsite support
Sunline Engineering- Managed IT
KMCCPA- Email Hosting and Onsite support
Value Care Home- Email Hosting and Onsite Support
We have been using GiaSpace for IT support for almost four years. We are pleased with the level of knowledge and professionalism of their team. Each IT consultant is pleasant to work with, courteous, patient, and very accommodating. Whenever we run into a technical problem at our home office or a remote site they are only a quick phone call or email away. GiaSpace has become the backbone of our IT department and continues to be very responsive in resolving our technical issues. They have done an excellent job helping us plan our IT infrastructure as we have grown from 40 to over 300 employees.Annette G
Medtrust Staffing
The service Giaspace has provided to our company gives us the confidence we need to take on new projects without having to worry about the “how to” complications associated with start up contracts. Robert and his staff provide us with quality support and always come to the rescue to make sure we are able to meet our project goals and deadlines. The staff is personable, knowledgeable and they all work very well under pressure in crisis mode. Thank you to all the staff at Giaspace!Linnie R
Broward Adjustment Services
The internet has impacted my business in a major way; any down time costs me time, money and most important clients. Giaspace has always been available when needed, they understand my anxiety as a small business owner and have always been diligent to resolve any issue quickly, and working after hours and week-ends are not out of the question, as I have experience with other less customer orientated companies. I have enjoyed a business relationship with Giaspace since 2004 and plan on staying.
Donna D
Palm Beach Notices
