Co-Location Services
Network Features
- Redundant 100 Mbps Internet connections with access to redundant OC-192 connections to a nationwide backbone
- Designed failover systems for firewalls and routers
Physical Site Features
- Power
- 100% multi-generator backup with N+1 capacity.
- 4 hours of redundant battery reserve.
- True multiple utility power feeds from three separate electrical utility sources.
- Environmental Controls
- Fully redundant HVAC systems running during power interruptions on redundant diesel generators.
- Under-floor cooling provided by computer-room grade equipment.
- Physical Security
- 24/7 monitoring (facility, environment, servers, network, and services)
- Onsite 24/7 building security.
- Indoor/Outdoor camera monitoring 24/7, digital recording archived
- Physical access only granted to authorized personnel.
- Emergency Controls
- Pre-action sectioned sprinkler system rated for telecommunication/computer equipment.
- Very Early Smoke Detection Apparatus (VESDA®) systems are located throughout the raised floor area
Services Provided
- GiaSpace proactively monitors and manages your web, application, databases, and operating systems remotely as well as within the datacenter.
- Monitoring features include:
- Base monitoring
- Process monitoring
- Trend analysis
- Hardware monitoring
- Router and switch monitoring
- Custom application monitoring
- GiaSpace also provides fully managed backup services to Disk and Tape
- Customizable notification preferences and standard response specifications.
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I have been using GiaSpace as our IT provider since 2003. Our company has met many challenges over the past 6 years, and GiaSpace has always been able to adapt to our situations and provide the necessary support needed to keep our business growing. The staff at GiaSpace is always courteous, respectful, and extremely prompt when responding to our IT needs. I would recommend GiaSpace to anyone in need of Quality IT services. Joseph E
Andapharm/Kirk/Synovics
We have been using GiaSpace for IT support for almost four years. We are pleased with the level of knowledge and professionalism of their team. Each IT consultant is pleasant to work with, courteous, patient, and very accommodating. Whenever we run into a technical problem at our home office or a remote site they are only a quick phone call or email away. GiaSpace has become the backbone of our IT department and continues to be very responsive in resolving our technical issues. They have done an excellent job helping us plan our IT infrastructure as we have grown from 40 to over 300 employees.Annette G
Medtrust Staffing
The folks at Giaspace are fantastic. They are very knowledgeable and friendly. The staff go out of their way to take care of all our issues quickly.Robert E
Sansone