trixbox Pro
trixbox Pro Standard Edition (SE) is our base hybrid hosted telephony solution for small businesses thatneed enterprise-class features. trixbox Pro SE includes features such as: a powerful and intuitive web interface for both administrators and users, auto-attendant,voicemail-to-email, music on hold, a spell-by-namedirectory, simplified co-branding, and more. trixboxPro SE also comes with HUD Personal.
A step up from trixbox Pro SE, trixbox ProEnterprise Edition (EE) contains all of the features of Standard Edition, but adds conference bridges,multiple auto-attendants, paging, intercom (group + individual), group permissions, and more. trixbox ProEE also comes with HUD Team which adds presence management, drag and drop call control, privateenterprise chat, interactive desktop alerts, and more.
trixbox Pro Call Center Edition (CCE) builds on the powerful features of both SE and EE by adding advanced call center capabilities at an unbelievably low price. Designed for companies with 2 – 200 agents, CCE adds robust ACD and IVR capabilities with unlimited queues, skills-based routing, real time queue statistics, graphical reports, web-based recording access, and more. trixbox Pro CCE comes with HUD Agent and adds advanced agent capabilities such as on-the-fly recording, call barge, call monitor,CRM integration, and one-touch agent login.
trixbox Unified Agent Edition (UAE) provides the powerful features of Call Center Edition,plus advanced features to those customers who also utilize Salesforce SFA. Designed to fully integrate with Salesforce SFA, UAE automates communication between your phone system and CRM system and adds advanced features such as Deal-size ($) Alert, Improved Screen Pops, and Click-to-Call. Managers are given full visibility into their reps’ activities with Automated Call History, Lead Management Reporting, and Outbound Call Reports.
I have been using GiaSpace as our IT provider since 2003. Our company has met many challenges over the past 6 years, and GiaSpace has always been able to adapt to our situations and provide the necessary support needed to keep our business growing. The staff at GiaSpace is always courteous, respectful, and extremely prompt when responding to our IT needs. I would recommend GiaSpace to anyone in need of Quality IT services. Joseph E
Andapharm/Kirk/Synovics
The service Giaspace has provided to our company gives us the confidence we need to take on new projects without having to worry about the “how to” complications associated with start up contracts. Robert and his staff provide us with quality support and always come to the rescue to make sure we are able to meet our project goals and deadlines. The staff is personable, knowledgeable and they all work very well under pressure in crisis mode. Thank you to all the staff at Giaspace!Linnie R
Broward Adjustment Services
The internet has impacted my business in a major way; any down time costs me time, money and most important clients. Giaspace has always been available when needed, they understand my anxiety as a small business owner and have always been diligent to resolve any issue quickly, and working after hours and week-ends are not out of the question, as I have experience with other less customer orientated companies. I have enjoyed a business relationship with Giaspace since 2004 and plan on staying.
Donna D
Palm Beach Notices