PBXtra
PBXtra comes in 4 editions for different business with different needs. Whether you’re a small business with basic telephony needs, a national corporation with multiple offices, or a growing company with call center needs, we have a system that’s right for you. Whichever you choose, you’ll be getting an affordable market-proven phone system that’s easy to use and manage, reliable, and scalable.
PBXtra Standard Edition
Fonality PBXtra Standard Edition is Fonality’s hybrid-hosted IP-based telephony solution. Designed for businesses with basic telephony needs, Fonality PBXtra Standard Edition provides companies with feature-rich phone systems at 40 to 80 percent less than the cost of traditional systems, and at the same price as, or less than, the key phone systems most small businesses use today. PBXtra Standard Edition comes with features such as unlimited extensions, auto-attendant, voicemail-to-email, music-on-hold, and more.
Recommended for companies with basic telephony needs.
Fonality PBXtra Professional Edition
Fonality PBXtra Professional Edition is the next step up — a hybrid-hosted PBX solution that contains all of the features of Fonality PBXtra Standard Edition, but adds advanced functionality for more sophisticated communications needs. Fonality PBXtra Professional Edition comes with multiple auto-attendants, 3 conference bridges, paging and intercom, and FindMe® with Boomerang® Mobile Integration.
Recommended for growing companies with more sophisticated communication needs.
Fonality PBXtra Call Center Edition
Fonality’s flagship product, Fonality PBXtra Call Center Edition, provides the powerful features of Standard and Professional Editions plus advanced call center capabilities at a price that even small businesses can afford. PBXtra Call Center Edition has all the typical call center agent features and more, including unlimited queues, A.C.D., skills-based routing, and queue reports. When PBXtra Call Center Edition is used with HUD Agent, it enables on-the-fly recording, call monitor/barge, and web launcher with CRM Integration.
Recommended for companies with remote or in-house customer support and sales teams that handle high-volume customer inquiries.
Fonality PBXtra Unified Agent Edition
UAE is the answer for every company that relies on both Salesforce SFA™ and a phone system to transact business. Our tight integration will dramatically impact your bottom line as you have unparalleled visibility between your CRM activity and telephony activity. UAE makes agents more productive with the Deal-size ($) Alert, Improved Screen Pops, and Click-to-Call. Managers are given full visibility into their reps’ activities with Automated Call History, Lead Management Reporting, and Outbound Call Reporting. PBXtra Unified Agent Edition can transform your sales and support organizations.
Recommended for any company that relies on both a CRM and phone system. Available to SalesForce.com Professional, Enterprise, or Unlimted Edition customers.
The internet has impacted my business in a major way; any down time costs me time, money and most important clients. Giaspace has always been available when needed, they understand my anxiety as a small business owner and have always been diligent to resolve any issue quickly, and working after hours and week-ends are not out of the question, as I have experience with other less customer orientated companies. I have enjoyed a business relationship with Giaspace since 2004 and plan on staying.
Donna D
Palm Beach Notices
We have been using GiaSpace for IT support for almost four years. We are pleased with the level of knowledge and professionalism of their team. Each IT consultant is pleasant to work with, courteous, patient, and very accommodating. Whenever we run into a technical problem at our home office or a remote site they are only a quick phone call or email away. GiaSpace has become the backbone of our IT department and continues to be very responsive in resolving our technical issues. They have done an excellent job helping us plan our IT infrastructure as we have grown from 40 to over 300 employees.Annette G
Medtrust Staffing
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Sansone