20 Years of IT Excellence | Since November 2005
Rob Giannini, CEO & Founder | Forbes Councils Member

Orlando Managed IT Services: Complete 2025 Guide for Central Florida Businesses

Last Updated: October 2025 | Reading Time: 16 minutes

Orlando isn't just theme parks and tourism—it's one of Florida's fastest-growing business hubs. From Lake Mary's tech corridor to downtown Orlando's financial district, from UCF research park startups to established Winter Park professional services firms, Central Florida businesses face unique IT challenges that require expert solutions.

If you're managing a 20-60 employee company in Orlando, Lake Mary, Winter Park, Maitland, or anywhere in the Central Florida region, you understand that technology issues aren't just inconvenient—they're expensive. One ransomware attack can cost $100,000+. One day of email downtime can paralyze your operations. One compliance violation can result in devastating fines.

This comprehensive guide will show you how partnering with an experienced Orlando managed service provider (MSP) can transform your IT from a constant headache into a strategic business advantage. With 20 years of experience serving Florida businesses, GiaSpace has the expertise to solve every IT challenge Orlando companies face.

Understanding Managed IT Services for Orlando Businesses

Managed IT services mean partnering with a specialized provider who proactively monitors, maintains, and optimizes your technology infrastructure 24/7/365. Unlike the outdated "break-fix" model where you wait for systems to crash before calling for help, an MSP prevents problems before they impact your business.

For Orlando businesses, this means accessing an entire team of IT specialists—network engineers, cybersecurity experts, cloud architects, and helpdesk technicians—for less than the cost of hiring a single full-time IT manager.

Essential Components of Orlando Managed IT Services:

• 24/7 Proactive Monitoring: Continuous surveillance of your entire IT infrastructure to identify and resolve issues before they cause downtime
• Rapid Helpdesk Support: Phone, email, and remote assistance whenever your employees encounter technology problems
• Enterprise-Grade Cybersecurity: Multi-layered protection against ransomware, phishing, malware, and data breaches—critical in Orlando's competitive business environment
• Automated Backup & Disaster Recovery: Regular data backups with tested recovery procedures to ensure business continuity (especially important during Florida's hurricane season)
• Cloud Services Management: Microsoft 365, cloud storage, application hosting, and cloud migration expertise
• Strategic IT Planning (vCIO): Technology roadmaps aligned with your business growth objectives
• Compliance Support: HIPAA, PCI-DSS, SOC 2, and industry-specific regulatory requirements
• Vendor Management: Single point of contact for all your technology vendors

Why Orlando Businesses Need Professional Managed IT Services

Orlando's diverse and growing economy creates unique IT challenges. From simulation and training companies serving the defense industry, to hospitality technology supporting the tourism sector, to healthcare providers at Orlando Health and AdventHealth, to the booming tech startups in Lake Mary—every industry faces increasing technology complexity.

The Orlando Business Landscape

Central Florida's economy is remarkably diverse:

• Technology Sector: Lake Mary tech corridor, UCF research park startups, enterprise software companies
• Healthcare: Orlando Health, AdventHealth, medical practices, healthcare IT, and medical research
• Hospitality Technology: Property management systems, booking platforms, guest services technology
• Simulation & Training: Defense contractors, aviation simulation, virtual reality companies
• Professional Services: Law firms, accounting practices, consulting companies, wealth management
• Financial Services: Banks, credit unions, fintech startups, insurance agencies
• Manufacturing: Aerospace components, advanced manufacturing, industrial automation
• Real Estate & Construction: Commercial real estate, property management, construction technology

1. Escalating Cyber Threats in Central Florida

Orlando businesses are prime targets for cybercriminals. The concentration of tourism-related businesses processing millions of credit card transactions, the healthcare sector managing sensitive patient data, and the growing tech sector with valuable intellectual property all make Central Florida attractive to hackers.

2. Hurricane Season & Disaster Recovery Requirements

Orlando businesses must prepare for hurricane-related disruptions every year from June through November. Unlike many IT companies, experienced Florida MSPs understand the unique disaster recovery needs of Central Florida businesses:

• Cloud-Based Systems: Ensuring business continuity even if your office is damaged or inaccessible
• Remote Work Capabilities: Enabling employees to work from home during evacuations
• Automated Off-Site Backups: Data protection even if on-site equipment is destroyed
• Power Management: Proper UPS systems and generator integration
• Communication Systems: VoIP phones that work from anywhere with internet
• Rapid Recovery Plans: Documented procedures for getting back online quickly

3. Complex Compliance Requirements

Orlando businesses across multiple industries face strict regulatory requirements:

• HIPAA (Healthcare): Medical practices, hospitals, healthcare IT companies, medical billing services
• PCI-DSS (Payment Cards): Hotels, restaurants, retail, any business processing credit cards
• SOC 2 (Technology/SaaS): Software companies, cloud service providers, technology startups
• FINRA/SEC (Financial Services): Investment advisors, wealth management, fintech companies
• DFARS/CMMC (Defense Contractors): Simulation companies, defense technology, government contractors
• GDPR/Privacy Laws: Companies with international clients or European data subjects

An experienced Orlando MSP ensures your technology infrastructure meets all applicable regulations, avoiding costly fines and protecting your reputation.

4. The Hidden Costs of Inadequate IT Support

Many Orlando businesses struggle with insufficient IT resources. Here's what inadequate support actually costs:

What 20 Years of Florida IT Experience Means for Orlando Businesses

GiaSpace was founded in November 2005—before the iPhone existed, when "the cloud" was just emerging, and when most businesses thought a simple antivirus was sufficient security. Over our 20-year journey serving Florida businesses, we've:

• Navigated Every Hurricane Season: From Charlie in 2004 to Ian in 2022, we know how to keep Central Florida businesses running during disasters
• Managed Thousands of IT Incidents: We've seen every problem Orlando businesses encounter and know exactly how to solve them
• Protected Hundreds from Cyber Threats: Prevented countless ransomware attacks, phishing attempts, and data breaches
• Guided Major Technology Transitions: Cloud migrations, Office 365 deployments, VoIP phone systems, zero-trust security implementations
• Built Lasting Client Partnerships: Relationships spanning 3, 5, 10, and even 14+ years
• Achieved Perfect Uptime During COVID-19: Seamlessly transitioned clients to remote work when offices shut down
• Maintained Compliance: Helped businesses meet HIPAA, PCI-DSS, SOC 2, and other regulatory requirements

How to Choose the Right Orlando MSP: Essential Criteria

Orlando has dozens of IT companies, but not all managed service providers deliver the same value. Here's what separates exceptional MSPs from mediocre ones:

1. Proven Longevity and Stability

The MSP industry has extremely high turnover—many companies appear, provide inconsistent service, and disappear within 2-3 years. A provider with 20 years of continuous operation demonstrates:

• Financial Stability: Ability to invest in the latest tools, training, and certifications
• Established Vendor Relationships: Better pricing and priority support from technology partners
• Experienced Technicians: Team members who've seen every type of IT issue
• Proven Processes: Best practices refined over thousands of client interactions
• Client Trust: Businesses don't stick with a provider for 5, 10, 14+ years unless they're exceptional

2. Proactive Monitoring vs. Reactive Break-Fix

The fundamental difference between a true MSP and a traditional IT company is proactivity. Ask potential Orlando providers:

• What RMM (Remote Monitoring and Management) platform do you use?
• How many system metrics do you monitor per device?
• What's your process for identifying issues before they cause downtime?
• How do you handle patch management and security updates?
• What proactive maintenance do you perform monthly?
• Can you show me examples of problems you caught before they impacted clients?

Top-tier Orlando MSPs use enterprise-grade monitoring platforms tracking hundreds of metrics across your infrastructure, with automated alerts and remediation for common issues.

3. Comprehensive, Modern Cybersecurity

In 2025, basic antivirus is like locking your front door but leaving all windows open. Your Orlando MSP should provide:

• Next-Generation Endpoint Protection (EDR/XDR): Advanced threat detection that catches what antivirus misses
• Email Security Gateway: Filtering phishing, spam, and malicious attachments before they reach inboxes
• Network Security: Enterprise firewalls, intrusion detection/prevention, secure Wi-Fi
• Multi-Factor Authentication (MFA): Required for all business-critical systems and applications
• Security Awareness Training: Regular employee education on recognizing threats
• Vulnerability Assessments: Quarterly or annual penetration testing
• Dark Web Monitoring: Alerts if company credentials appear in breaches
• Security Information and Event Management (SIEM): Centralized logging and threat detection
• Incident Response Planning: Documented procedures for security incidents
• Cyber Insurance Coordination: Working with your insurance provider on requirements

4. Industry-Specific Expertise

Healthcare companies have vastly different needs than tech startups, which differ from hospitality businesses. Ask Orlando MSP candidates:

• How many clients do you serve in my industry?
• Can you provide references from similar Orlando businesses?
• What industry-specific compliance requirements do you handle?
• Do you understand our specialized software and applications?
• Have you worked with [specific vertical software] before?

5. Local Presence with Rapid Response

While remote support handles 85-90% of issues, you need an MSP that can dispatch technicians to your Orlando location quickly for critical on-site needs. Questions to ask:

• Where are your technicians physically located?
• What's your average response time for emergency calls?
• Do you provide on-site service throughout Central Florida?
• What's included vs. what costs extra for on-site visits?
• How do you handle after-hours and weekend emergencies?

6. Transparent, Predictable Pricing

Reputable Orlando MSPs offer clear, straightforward pricing without hidden fees:

• Per-User Pricing: Typically $100-$200 per employee per month for comprehensive managed services
• All-Inclusive Packages: Covering monitoring, helpdesk, security, backups, strategic support
• Written Service Level Agreements (SLAs): Guaranteed response and resolution times
• No Surprise Charges: Clear documentation of what's included vs. what costs extra
• Flexible Contract Terms: The best MSPs don't require 3-5 year commitments—they earn your business every month

Real Orlando Businesses Share Their Experiences with GiaSpace

Don't just take our word for it. Here's what Florida businesses say about working with GiaSpace over the years:

Long-Term Partnerships Built on Consistent Results

Rapid Response When Every Minute Counts

Industry Expertise Across Multiple Verticals

Security Incident Response Excellence

Consistent Quality and Personal Service

Orlando Managed IT Service Models Explained

Different Orlando businesses require different levels of IT support. Here are the primary service models and which works best for different situations:

Fully Managed IT Services

Best For: Orlando businesses with no internal IT staff or limited technical expertise

What's Included: The MSP becomes your complete IT department—handling all helpdesk support, infrastructure management, cybersecurity, strategic planning, vendor coordination, and technology decisions.

Typical Investment: $125-$200 per user per month

Orlando Examples: Medical practices, law firms, accounting firms, insurance agencies, real estate companies, professional services

Key Benefits: Complete peace of mind, predictable costs, enterprise-level expertise without enterprise-level hiring costs

Co-Managed IT Services

Best For: Orlando companies with one internal IT person who needs specialized backup and expertise

What's Included: Your internal IT person handles day-to-day user support and understands your business, while the MSP provides after-hours monitoring, cybersecurity expertise, strategic planning, complex project work, and additional capacity during busy periods.

Typical Investment: $75-$150 per user per month

Orlando Examples: Growing mid-sized companies (40-100 employees), manufacturing operations, technology companies, distribution centers

Key Benefits: Best of both worlds—internal knowledge plus external expertise and 24/7 coverage

Virtual CIO (vCIO) Services

Best For: Orlando businesses that need strategic technology guidance without full managed services

What's Included: Regular meetings (typically monthly or quarterly) with an experienced technology advisor who helps you make smart IT investments, plan for growth, evaluate vendors, align technology with business objectives, and avoid costly mistakes.

Typical Investment: $2,000-$5,000 per month (depending on complexity and meeting frequency)

Orlando Examples: Companies with strong internal IT teams, private equity-backed firms, rapidly growing startups, businesses preparing for major technology initiatives

Key Benefits: Strategic expertise without full MSP pricing, technology roadmap aligned with business goals

Project-Based IT Services

Best For: Specific initiatives requiring specialized expertise or temporary additional resources

Common Orlando Projects: Cloud migrations, network infrastructure upgrades, cybersecurity assessments, Office 365 implementations, disaster recovery planning, security audits for compliance, software rollouts

Typical Investment: Project-based pricing ($150-$200/hour for consulting work, or fixed-price quotes for larger projects)

Key Benefits: Access to specialized skills for temporary needs without ongoing commitment

Your First 90 Days with an Orlando MSP: What to Expect

When you partner with a professional managed service provider, here's the typical onboarding and optimization process:

Phase 1: Discovery & Assessment (Days 1-30)

Goal: Understand your current IT environment, identify immediate risks, and document everything

• Complete IT Inventory: Documentation of all hardware, software, licenses, cloud services, and network equipment
• Security Vulnerability Assessment: Identification of immediate security gaps and risks
• Network Analysis: Review of firewall configurations, Wi-Fi security, bandwidth utilization, and network performance
• Backup Verification: Testing current backup systems (if any) to ensure they actually work when needed
• User Interviews: Understanding common IT frustrations, pain points, and workflow inefficiencies
• Compliance Review: Evaluating current status against applicable regulations (HIPAA, PCI-DSS, SOC 2, etc.)
• Application Assessment: Reviewing all business-critical software and integration points
• Quick Wins Identification: Finding immediate improvements that deliver fast, visible value
• Disaster Recovery Planning: Evaluating current preparedness for hurricane season and other disruptions

Phase 2: Stabilization & Security (Days 31-60)

Goal: Implement foundational monitoring and security, fix critical issues, establish baseline operations

• RMM Deployment: Installing monitoring agents on all workstations, servers, and network devices
• Security Hardening: Deploying endpoint protection, email security, MFA, and firewall optimization
• Critical Patch Management: Installing missing security updates and system patches
• Backup Implementation: Deploying or improving automated backup systems with off-site replication
• Helpdesk Integration: Training employees on ticket submission, establishing communication protocols
• Documentation Creation: Building network diagrams, creating password vaults, documenting critical systems
• User Training: Initial security awareness training for all employees
• Quick Fix Implementation: Addressing the "quick wins" identified in Phase 1

Phase 3: Optimization & Strategic Planning (Days 61-90)

Goal: Move from reactive to proactive, establish long-term technology roadmap

• Technology Roadmap: 12-36 month plan for system upgrades, replacements, and improvements
• Process Refinement: Optimizing workflows based on initial experience and feedback
• Quarterly Business Review (QBR): Reviewing performance metrics, security posture, ticket trends, and upcoming projects
• Strategic Recommendations: Identifying opportunities to leverage technology for competitive advantage
• Advanced Security Implementation: Rolling out additional security layers beyond foundational protections
• Compliance Documentation: Creating necessary policies, procedures, and audit trails
• Budget Planning: Forecasting IT expenses for the next 12-24 months
• Vendor Optimization: Reviewing all technology vendors for cost savings and service improvements

Orlando IT Services Cost Analysis: What Should You Actually Pay?

Let's examine realistic costs for a typical 45-employee Orlando company to understand true ROI:

Scenario A: Traditional Break-Fix IT Support

Scenario B: Professional Managed IT Services with GiaSpace

Critical Questions to Ask Orlando MSP Candidates

Before signing any managed services agreement, ask these essential questions to separate exceptional providers from mediocre ones:

1. How long have you been in business, and how many Central Florida clients do you serve? Longevity matters—you want an MSP that will be around for years.
2. Can you provide references from Orlando businesses in my industry? Ask for at least 3-5 references you can actually contact.
3. What's included in your base pricing, and what costs extra? Get written documentation. Watch for MSPs with low base prices but high à la carte charges.
4. What are your guaranteed response times for different priority levels? SLAs should be in writing with specific commitments.
5. How do you handle after-hours emergencies? Will you reach a real technician at 9 PM on Saturday, or just voicemail?
6. What RMM and security tools do you use? They should use enterprise-grade platforms like Datto, ConnectWise, Huntress, etc.
7. What's your approach to cybersecurity? They should describe multiple layers (endpoint, email, network, user training, etc.).
8. How do you handle backup testing? Untested backups are worthless. They should regularly test restoration.
9. What compliance experience do you have? If you're in healthcare, financial services, or another regulated industry, they should have relevant experience.
10. What's your technician-to-client ratio? Over 100 users per technician typically means slower response.
11. How do you stay current with emerging threats? They should have continuous training and threat intelligence.
12. Can I see examples of your documentation? Good MSPs maintain detailed network diagrams and system documentation.
13. What happens during hurricane season? Do they have specific disaster recovery protocols for Florida?
14. How do you handle vendor management? Will you coordinate with ISPs, software vendors, and hardware suppliers?
15. What's the exit process if I want to leave? Reputable MSPs provide full documentation and facilitate smooth transitions.
16. Do you carry cybersecurity insurance, and what are your limits? This demonstrates they stand behind their security practices.

Orlando Industry-Specific IT Considerations

Different Central Florida industries have unique technology requirements:

Healthcare & Medical Practices

• HIPAA compliance for all systems handling PHI (Protected Health Information)
• EHR/EMR system support (Epic, Cerner, Athenahealth, etc.)
• Medical device network security
• Telehealth platform integration and security
• Business associate agreements (BAA) with all technology vendors
• Annual security risk assessments
• Breach notification procedures

Technology Startups & SaaS Companies

• SOC 2 Type II audit preparation and maintenance
• AWS/Azure/GCP cloud infrastructure management
• Development environment security
• CI/CD pipeline integration
• High-availability and disaster recovery
• Customer data protection and segregation
• Rapid scaling capabilities

Hospitality Technology Companies

• PCI-DSS compliance for payment processing
• Property management system integration
• High-availability requirements (24/7/365 uptime)
• Guest data privacy and security
• Integration with booking platforms and channel managers
• Point-of-sale system support

Professional Services (Legal, Accounting, Consulting)

• Client-attorney privilege protection for law firms
• Document management and version control
• Secure client portals
• Time tracking and billing system integration
• Compliance with professional ethics rules
• E-discovery and legal hold capabilities

Simulation & Defense Contractors

• DFARS/CMMC compliance requirements
• Controlled Unclassified Information (CUI) protection
• High-performance computing for simulations
• Secure development environments
• Isolated networks for sensitive projects
• Regular security assessments

Financial Services & Fintech

• SEC/FINRA compliance for investment advisors
• GLBA (Gramm-Leach-Bliley Act) requirements
• Secure client portals and document sharing
• Trade execution system reliability
• Disaster recovery with strict RTOs (Recovery Time Objectives)
• Email archiving and e-discovery

The Future of IT for Orlando Businesses

Technology trends shaping Central Florida's business landscape in 2025 and beyond:

1. AI Integration Across All Industries

Artificial intelligence is no longer science fiction—it's a practical business tool that Orlando companies across all industries are adopting:

• Customer Service: AI chatbots handling routine inquiries
• Document Processing: Automated data extraction from invoices, contracts, forms
• Predictive Analytics: Forecasting demand, identifying patterns, optimizing operations
• Content Creation: AI-assisted marketing, proposals, reports
• Code Development: AI pair programming tools like GitHub Copilot

Your MSP should help you evaluate AI tools, implement them securely, integrate with existing systems, and train employees on effective use.

2. Zero Trust Security Architecture

The old "perimeter defense" security model is obsolete. Modern Zero Trust security operates on the principle of "never trust, always verify"—assuming threats exist both inside and outside your network:

• Identity verification at every access point
• Microsegmentation of network resources
• Least-privilege access controls
• Continuous monitoring and validation
• Assume breach mentality

3. Hybrid and Remote Work Optimization

The post-COVID workplace is permanently hybrid. Orlando businesses need technology that works seamlessly whether employees are in the office, working from home, or on the road:

• Cloud-based collaboration tools (Microsoft 365, Google Workspace)
• Secure remote access (VPN, zero-trust network access)
• Video conferencing infrastructure (Teams, Zoom)
• Digital whiteboarding and collaboration
• Mobile device management

4. Increased Regulatory Scrutiny

Expect stricter enforcement of existing regulations and new requirements for data privacy, cybersecurity, and AI governance. Orlando businesses need MSPs who stay ahead of regulatory changes and proactively maintain compliance.

5. Sustainability and Green IT

Environmental concerns are driving IT decisions. Cloud migration reduces physical infrastructure. Efficient systems reduce power consumption. E-waste management becomes more important. Forward-thinking Orlando companies consider environmental impact in technology decisions.

Red Flags: When to Fire Your Current Orlando IT Provider

If you already have IT support but aren't satisfied, watch for these warning signs that it's time to make a change:

• Slow or inconsistent response times: Waiting hours or days for critical issues, or response times varying wildly
• Purely reactive approach: They only contact you when something breaks, never proactively
• No strategic planning or business alignment: No regular meetings, no technology roadmap, no discussion of business goals
• Surprise billing and hidden fees: Unexpected charges for services you thought were included
• Outdated technology recommendations: Still pushing on-premise servers when cloud makes more sense, or recommending consumer-grade equipment for businesses
• Weak or nonexistent cybersecurity: Basic antivirus is their idea of comprehensive security
• Poor communication: Technical jargon without explanation, no documentation, incomplete followup
• High technician turnover: Constantly dealing with new people who don't know your systems
• No compliance expertise: Can't help with HIPAA, PCI-DSS, SOC 2, or other regulatory requirements
• Hostage tactics: Refusing to provide documentation or facilitate transition if you want to leave
• No hurricane or disaster recovery planning: Living in Florida without specific DR protocols is inexcusable
• Making you feel stupid: Condescending attitude when you ask questions

Life's too short for mediocre IT support. Orlando businesses deserve better.

Meet the GiaSpace Team Serving Orlando

When you partner with GiaSpace, you're not just getting a faceless company—you're getting a dedicated team of professionals who genuinely care about your success:

This level of personal accountability and continuity is extremely rare in the MSP industry. You won't be shuffled between anonymous technicians at a call center—you'll build genuine relationships with team members who learn your business, remember your preferences, and genuinely care about solving your problems efficiently.

Taking Action: Your Orlando IT Transformation Starts Now

Choosing a managed service provider is one of the most important strategic decisions you'll make for your Orlando business. The right MSP becomes more than a vendor—they become a true partner in your success, providing not just technical support but strategic guidance that helps you grow, compete, and thrive in Central Florida's dynamic business environment.

Your Next Steps:

1. Assess Your Current IT Situation: What's working well? What keeps you up at night? What opportunities are you missing because of technology limitations or concerns?
2. Define Your Requirements: What do you absolutely need vs. nice-to-have? What's your realistic budget? What compliance requirements apply to your Orlando business?
3. Schedule Consultations with 2-3 Orlando MSPs: Compare approaches, expertise, pricing, and most importantly, cultural fit and communication style
4. Check References Thoroughly: Talk to actual clients—not just cherry-picked testimonials—about their real experiences over time
5. Review Service Agreements Carefully: Understand exactly what's included, what costs extra, response time guarantees, and the exit process if needed
6. Plan the Transition: Work with your chosen MSP to ensure smooth onboarding with minimal disruption to daily operations
7. Set Success Metrics: Define what success looks like—reduced downtime, faster response, fewer security incidents, better strategic planning

Conclusion: Your Orlando Technology Deserves Better

Managed IT services aren't just about fixing computers when they break—they're about freeing you to focus on what you do best: running and growing your business. For Orlando companies facing increasing cybersecurity threats, complex compliance requirements, hurricane-related disaster recovery needs, and the constant pressure to do more with less, partnering with the right MSP can be truly transformational.

The question isn't whether you can afford professional managed IT services—it's whether you can afford NOT to have them. In 2025's threat-filled environment, the cost of a single data breach, compliance violation, or extended downtime can exceed years of managed service fees. The opportunity cost of not having strategic IT guidance supporting your growth is impossible to calculate.

GiaSpace has spent 20 years perfecting our approach to managed IT services for Florida businesses. We've learned what works, what doesn't, and how to deliver exceptional value to Orlando companies across every industry. We don't just keep your systems running—we help you leverage technology for competitive advantage, enabling you to compete with and often beat much larger competitors who have more resources but less strategic technology.

Make the smart choice. Ask the right questions. Partner with an MSP that truly understands Orlando businesses and has two decades of proven results to back up their promises. Your technology should be an asset that drives growth and competitive advantage—not a constant source of frustration, risk, and wasted time.

About GiaSpace: Founded in November 2005, GiaSpace is a Florida-based managed service provider specializing in IT and cybersecurity services for companies with 20-60 employees. We serve Orlando, Lake Mary, Winter Park, Jacksonville, Gainesville, Tampa, and businesses throughout Central and North Florida.

Rob Giannini, Founder & CEO | Forbes Councils Member

20 Years of IT Excellence | Hundreds of Satisfied Clients | Zero Long-Term Contracts

Contact Us Today | Schedule a Consultation with Rob

This comprehensive guide was last updated in October 2025. Technology and cybersecurity recommendations evolve rapidly. For advice specific to your Orlando business situation, schedule a consultation with GiaSpace's experienced IT professionals who have been serving Florida businesses for 20 years.