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2005

01

Started in electronics, Long Island

Learned computers at Hauppauge Computer Works building Windows 3.11 systems during the early days of the internet.

02

Enterprise IT at Inacom and Compaq

Worked the Y2K boom with Fortune 500 clients. Gained deep exposure to enterprise technology at a time when most SMBs had none of it.

03

HP merger, 2005

When the cuts came, Robert walked away from HP on November 5, 2005, and took his client relationships with him.

04

GiaSpace founded, Florida

Built from the ground up to give small and mid-sized businesses the same quality of IT support that enterprise companies had always taken for granted.

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Built Because the Industry Kept Letting Businesses Down

Robert Giannini started in IT the hard way: tinkering with VCRs and car stereos growing up, learning to build computers at Hauppauge Computer Works on Long Island, and eventually landing in the enterprise world at Inacom and then Compaq, where he spent years deploying technology for some of the largest companies in the country.
What he noticed along the way was a gap that never got addressed. The same enterprise-grade systems and support that Fortune 500 companies relied on were completely out of reach for small and mid-sized businesses in Florida. Those businesses were left with slow responses, vague contracts, and providers who charged extra for everything.
When the HP merger brought layoffs in 2005, Robert did not look for another corporate job. He took the client relationships he had built over the years and started GiaSpace, with one goal: bring the same quality of IT support that big companies expected to the businesses that needed it most and had never been able to get it.
Twenty years later, the team is larger, the tools are more sophisticated, and the service areas have expanded across Florida and beyond. The belief behind it has not changed.
Photo of GiaSpace team member Robert
Quote Logo

“The same companies spending millions on IT in New York and California had relatives running businesses in Florida with no real support at all. That gap should not exist.”

– Robert Giannini, Founder and CEO

The GiaSpace Way Is Not a Slogan. It Is How the Work Gets Done.

These are not values on a poster. They are the behaviors your team will actually experience on every call, every ticket, and every invoice.

Fast. Friendly. First-Time Fix.

Provide exceptional IT services built around understanding and adapting to each client’s unique workflows and culture, so that every interaction adds value and strengthens the relationship.

Redefine what small and mid-sized businesses expect from IT.

A future where Florida businesses have access to the same caliber of technology support that enterprise companies have always taken for granted, without the complexity or the cost.
CORE VALUES
Two businessmen shake hands across a desk in a glass-walled office.

Client-Centric Service

Every engagement starts with understanding how your business works, not with a sales pitch. Solutions are built around your workflows, not the other way around.
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Integrity and Transparency

No surprise invoices. No hidden fees. No fine print that traps you. If something is not working, it gets said plainly and fixed fast, or departure is supported without penalty.
GiaSpace service offering illustration

First-Time Fix Excellence

Every engagement starts with understanding how your business works, not with a sales pitch. Solutions are built around your workflows, not the other way around.
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Built for Change

Modernization should fit the business, not disrupt it. Automation and transformation are scoped realistically and delivered in ways that actually stick.
Open-plan coworking area with rows of computer workstations, chairs and headphones beneath a glowing GIASPACE sign.

Security That Is Lived, Not Marketed

A non-negotiable security baseline applies to every client. Endpoints are protected, documentation is audit-ready, and gaps get closed before they become incidents.
Six professionals sit around a conference table in a modern glass-walled office; a presenter stands with papers.

Team Collaboration Over Single Points of Failure

Businesses should never depend on one person knowing everything. The team structure means coverage, continuity, and consistent knowledge across every account.
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What Clients Actually Experience

These are not marketing claims. They are the operational commitments that shape every client relationship from day one.

Minutes, Not Days

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A custom-built dispatch tool routes tickets in real time so the right technician picks up the issue within minutes. Most issues are diagnosed and resolved on first contact, not passed around.

One Predictable Bill

All inclusive Batch

Projects, onboarding, and day-to-day support are all included in a flat monthly subscription. No add-on fees for routine work and no surprises at the end of the month.

Owner-Led Relationships

Owner-Led Relationships

Clients work with a boutique team that knows their name and their systems. When something matters, there is a real person who can be reached, not a call queue.

Vendor Wrangling

Technical support

ISPs, software vendors, and third-party platforms are coordinated on the client’s behalf. The client should not have to spend an afternoon on hold to solve an IT problem.

No Lock-In Contracts

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Relationships are built on performance, not fine print.
If the partnership is not working, transition support is provided at no cost. Retention is earned every month.

Global Talent, Local Focus

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Specialized technical resources in South Africa and India support the Florida-based client-facing team, providing depth and coverage without sacrificing the local relationship.

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The Right Fit Matters to Both Sides

GiaSpace works best with businesses that value reliability, transparency, and a security-first approach. There are situations where it is not the right match, and being clear about that upfront protects everyone.
If any of the following describe the organization, GiaSpace is probably not the right partner:
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The only priority is finding the lowest price, regardless of service quality or scope.
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There is no willingness to implement baseline security standards across endpoints and access.
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The expectation is unlimited scope with no process or change control in place.
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20 to 60 employees, growing, often multi-site
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Regulated or process-driven industries: manufacturing, staffing, accounting, logistics, construction, healthcare, or law
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Frustrated by slow responses, surprise invoices, or a provider that treats tickets as transactions
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Ready to modernize and wants a partner who can guide the process, not just keep the lights on

Tired of Being Let Down?

There Is a Better Way to Work.

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