When Dr. Gina Jules Schofield, Founder and CEO of Anuco RX, was on the lookout for an IT partner, she had one key requirement: trustworthiness. “I sleep well at night knowing that they’re looking out for us as if we were GiaSpace,” she says. Dr. Schofield’s words capture what GiaSpace brought to the table for Anuco—peace of mind through unwavering commitment and exceptional service.
Key Takeaways
- Trust and Transparency: GiaSpace consistently demonstrated transparency, not only with Anuco but also with Anuco’s clients.
- Going the Extra Mile: GiaSpace showcased their dedication by participating in Anuco’s client calls and providing IT expertise when needed.
- Tailored Solutions: GiaSpace listened to Anuco’s needs and fears, offering tailored solutions that fit perfectly.
Who Is Anuco RX?
Anuco RX is a pharmacy management and solutions company based in South Florida. They specialize in clinical services ranging from mail-order pharmacy to pharmacy compliance and management. As a small business, Anuco prides itself on providing personalized and comprehensive services to its clients.
The Challenge: Navigating a Complex IT Landscape
During the height of the COVID-19 pandemic, the word “cyber attack” became a common and unsettling term. Despite being a small business, Anuco knew the importance of staying ahead of potential cybersecurity threats. They were also working on a state project with stringent IT requirements, which proved more challenging than anticipated.
Anuco initially sought help from another IT company that demanded an upfront deposit. However, a quick Google search for IT companies in the area led them to GiaSpace, and the rest, as they say, is history.
What Anuco Sought in an IT Partner
- Transparency: GiaSpace stood out for their open and honest communication, a trait greatly appreciated by Dr. Schofield.
- Proactive Cybersecurity: In an era where many companies adopt a reactive stance, GiaSpace’s proactive approach was a breath of fresh air.
- Expertise and Reliability: Anuco needed an IT partner who could handle complex requirements and provide ongoing support.
The Transition to GiaSpace: A Seamless Experience
When Rob from GiaSpace met with Dr. Schofield, he immediately offered to help with the state project free of charge. This initial act of goodwill set the tone for a partnership built on mutual respect and shared goals.
GiaSpace took the time to understand Anuco’s infrastructure, addressing their wants and fears with tailored solutions. They didn’t just offer a one-size-fits-all package; they listened and applied what they heard.
Why GiaSpace Stood Out
- Partnership: Anuco and GiaSpace work hand-in-hand to achieve their IT goals, creating a seamless and efficient collaboration.
- Reputation: Word-of-mouth endorsements from other CEOs only bolstered Dr. Schofield’s confidence in GiaSpace.
- Proactive Approach: Dr. Schofield was intentional about being proactive in cybersecurity to offer effective client services and navigate the increasing threats posed during the pandemic.
The GiaSpace Solution: A Perfect Fit for Anuco
GiaSpace’s approach was holistic, involving direct interactions with Anuco’s clients to provide IT expertise. This demonstrated their commitment to presenting a unified and educational front, reinforcing the idea that GiaSpace was not just a service provider, but a true partner.
Rob, the face of GiaSpace, is passionate about what he does. He is an advocate for SMB owners and entrepreneurs, striking the perfect balance between consultation and leadership. This passion and advocacy were evident in every interaction, whether taking the lead on client calls or providing strategic IT consulting.
The partnership between Anuco and GiaSpace is a testament to what can be achieved when trust, transparency, and expertise come together. GiaSpace proved to be the reliable IT partner Anuco needed, helping them navigate complex projects and stay ahead of cybersecurity threats.
Are you looking for a trustworthy and proactive IT partner for your business? Discover what GiaSpace can do for you. Reach out to us today and experience the peace of mind that comes with knowing we’re looking out for you—just like we do for Anuco.
Contact us now for a consultation and join this community of happy business owners.