Tomorrow marks 20 years since GiaSpace was born. Two decades of server emergencies, network disasters, and compliance headaches.
But here’s what really matters: 20 years of fixes.
Every business disaster we’ve seen turned into a solved problem, every frantic call turned into a calm client, and every “we’re dead in the water” moment turned into a recovery story. So, in honor of our 20th anniversary tomorrow, here are 20 actual problems we’ve solved for businesses over two decades.
Fix #1: The 45-Minute Network Recovery
The Problem: Their network switch died. Completely. Phones down. Computers dead. Production stopped. Business at a standstill.
The Fix: We got onsite in 45 minutes. Diagnosed the failure. Replaced the switch. Had them back online in under an hour.
The Impact: Production resumed same day. Zero data loss. They knew who to call next time disaster struck.
Fix #2: The 2-Week Wait That Disappeared
The Problem: Their previous IT provider took 2+ weeks to respond to tickets. Systems were outdated. Remote workers couldn’t connect. Downtime was constant.
The Fix: We migrated their servers to a proper data center. Set up proactive monitoring (so we fix problems before they notice). Built a consistent software environment. Gave them same-day support.
The Impact: No more 2-week waits. No more surprise downtime. Their team could actually focus on accounting instead of fighting their computers.
Fix #3: The WiFi Dead Zone Disaster
The Problem: Conflicting IP subnets (someone set up multiple DHCP servers). Barcode scanners randomly stopped working. WiFi dead zones everywhere. Servers were end-of-life and limping along.
The Fix: Installed Cisco Meraki firewalls to fix the subnet mess. Ran WiFi scans and added coverage where needed. Troubleshot scanner issues onsite. Replaced dying servers. Added Ubiquiti POE switches.
The Impact: Their warehouse operations stopped grinding to a halt every week. Scanners worked. WiFi worked. Network worked.
Fix #4: The DoD Compliance Scramble
The Problem: They landed a Department of Defense contract. Needed CMMC compliance to handle CUI (Controlled Unclassified Information). Had zero cybersecurity in place. Audit deadline looming.
The Fix: Ran a comprehensive Gap Assessment. Identified every security hole. Implemented required controls. Prepped them for their C3PAO audit.
The Impact: They passed their audit. Kept their DoD contract. Now handle sensitive government data with confidence.
Fix #5: The 25-Year Data Migration
The Problem: Their IT admin of 25 years retired. All the knowledge walked out the door. Hardware was end-of-life. Network ports were wide open. Security was basically nonexistent.
The Fix: Migrated all their data to modern systems (while documenting everything). Upgraded their firewall. Closed security gaps. Took over comprehensive IT management.
The Impact: They didn’t skip a beat during tax season. All 25 years of client data safe and accessible. Security finally locked down.
Fix #6: The Malware Recovery Mission
The Problem: Their solo IT guy was unreliable. Then malware hit. Lost data. Couldn’t get cyber insurance (because their security was a mess). Systems were outdated and vulnerable.
The Fix: Complete infrastructure overhaul. Modern hardware. Current software. Backup systems that actually work. Cybersecurity remediation. Got them cyber insurance compliant.
The Impact: Data recovered. Insurance obtained. Sleep restored.
Fix #7: The Same-Day Server Recovery
The Problem: Backup system failed (lost a full day of data). Then their 13-year-old server crashed hard. Dead motherboard. Business stopped.
The Fix: Restored their VMs from offsite backup to our hosted cluster (same day). Provided a spare server. Completed onsite deployment next morning.
The Impact: They were back online by next morning. Minimal data loss. Disaster averted.
Fix #8: The CEO Fraud Prevention System
The Problem: Rapid growth outpaced their security. Regular CEO fraud attempts (you know those “wire $50k immediately” emails). Financial attacks. System vulnerabilities everywhere.
The Fix: Implemented Plurilock continuous authentication (it knows if someone else is using your login). Secured their SAP ERP. Set up RDS remote access. Added Hyper-V virtualization. Deployed Hosted Exchange, Sophos, and ThreatLocker.
The Impact: CEO fraud attacks stopped working. Financial systems locked down. They could grow without security keeping them up at night.
Fix #9: The 100 Daily Spam Emails
The Problem: Getting 100+ spam emails a day from one persistent source. Inbox unusable.
The Fix: Redirected those emails away from the inbox with targeted filtering.
The Impact: Inbox sanity restored. Productivity recovered.
Fix #10: The Friday Evening Email Hack
The Problem: Late Friday afternoon. Two office emails hacked. Panic mode.
The Fix: We jumped in immediately. Changed passwords. Secured the accounts. Assessed the damage.
The Impact: Emails secured before the weekend. No data compromised. Crisis contained in hours (not days).
Seeing Your Business in These Stories?
If any of these problems sound familiar (outdated systems, security gaps, unreliable support, compliance headaches), you’re not alone. We’ve been solving these exact issues for businesses for 20 years.
Let’s talk about what’s keeping you up at night. Schedule a free IT consultation and we’ll show you exactly how we’d fix it.
Schedule Your Free Consultation →
Fix #11: The Hotel Server Emergency
“I could not find anyone to assist me urgently. Luckily I came across Gia Space… The service was phenomenal and extremely fast!”
The Problem: Large issue with their hotel server. Couldn’t find anyone to help urgently. Operations at risk.
The Fix: Our team assisted right away. Fixed the server fast.
The Impact: Hotel operations continued. Found a reliable IT partner for future emergencies.
Fix #12: The Phone Line Fiasco
“I was having significant issues with my phone lines that no one else seemed able to resolve. Rob and the team at GiaSpace were absolutely amazing!”
The Problem: Significant phone line issues. No one else could figure it out. Business communications failing.
The Fix: We went above and beyond. Diagnosed the issue. Resolved it completely.
The Impact: Phone systems back online. Communication restored.
Fix #13: The Computer Repair in Minutes
“GiaSpace provided fast, reliable and efficient IT support. The team was incredibly knowledgeable and friendly, answering all my questions and fixing my computer in minutes. I especially appreciated how quickly they responded when I called for help.”
The Problem: Computer down. Business at a standstill. Needed help fast.
The Fix: Team responded immediately. Diagnosed the issue. Had the computer fixed in minutes.
The Impact: Back to work same day. Minimal downtime. Reliable IT partner found.
Fix #14: The Dead Firewall Replacement
“They were able to fit me in and come out earlier than promised… able to replace the firewall with minimal downtime to my company.”
The Problem: Their firewall died. Network security gone. Business exposed.
The Fix: Fit them in earlier than scheduled. Replaced the firewall with minimal downtime.
The Impact: Security restored fast. Business barely noticed the swap.
Fix #15: The Immediate Cybersecurity Lockdown
“I contacted GiaSpace with tremendous cyber security concerns. Not only did Robert assist me in securing my data immediately, but he continues to assist assuring all cyber concerns are discovered and resolved. I 100% suggest this company for all Cyber Security needs!”
The Problem: Tremendous cyber security concerns. Data at risk. Didn’t know where to start.
The Fix: We secured their data immediately. Then continued working to discover and resolve all cyber concerns.
The Impact: Data protected. Ongoing security partnership established. Peace of mind restored.
Fix #16: The Printer Problem Solved
“I emailed GiaSpace with my printer problem and I’m thrilled with the service. From the first call to the final fix, everything was seamless. The response was lightning fast and Jake was very helpful.”
The Problem: Printer issues bringing work to a halt. Couldn’t figure out what was wrong.
The Fix: Lightning-fast response. Diagnosed the problem efficiently. Explained the solution in plain language. Fixed it completely.
The Impact: Printer working. Productivity restored. Seamless service from start to finish.
Fix #17: The First Visit Fix
“I called GiaSpace when I needed quick IT support near me and was blown away by their speed and reliability. The technicians were knowledgeable and efficient, fixing our issues on the first visit.”
The Problem: IT issues piling up. Needed quick support. Previous providers required multiple visits.
The Fix: Technicians arrived fast. Fixed all issues on the first visit. Explained everything in plain language.
The Impact: All problems solved in one trip. No repeat visits needed. Dependable IT support established.
Fix #18: The Seamless Email Migration
“I was impressed by how fast GiaSpace resolved my issue. The technician arrived quickly and had my computer up and running in minutes. Their rapid response made a huge difference for my small business IT needs.”
The Problem: Computer down. Small business couldn’t afford extended downtime. Needed someone fast.
The Fix: Technician arrived quickly. Had the computer up and running in minutes.
The Impact: Business operations resumed immediately. Minimal revenue loss. Found reliable IT support for future needs.
Fix #19: The O365 Audit Peace of Mind
“The team were knowledgeable, helpful and very timely. Performing audit of my O365, giving me Greater piece of mind and security. Great people.”
The Problem: Needed to know their Office 365 environment was secure. Security concerns keeping them up at night.
The Fix: Performed complete O365 audit. Identified vulnerabilities. Provided security recommendations.
The Impact: Greater peace of mind. Security confidence restored.
Fix #20: The Resume Emergency
“Robert was on the line with me for almost 2 hours helping me step by step… Thank you so very much for the no cost professional support.”
The Problem: Someone needed IT help with resume and cover letters for a job posting. No budget.
The Fix: We spent almost 2 hours on the line walking them through everything step by step. No charge.
The Impact: Resume and cover letter completed. Job application submitted. Sometimes a fix isn’t about servers… it’s about helping people.
Here’s to 20 More Years of Fixes
Twenty years, hundreds of clients, thousands of tickets, and countless late nights and weekend emergencies. But every single one of these problems got solved. Every disaster became a recovery story and every panicked call became a fixed issue.
That’s what we do. We fix things fast, completely, and professionally…and we’ve been doing it since 2005.
Got an IT Problem That Needs Fixing?
Let’s fix yours next. Schedule a free consultation and we’ll assess your current IT setup, identify potential problems before they become emergencies, and show you exactly how we’d improve it.
Schedule Your Free IT Consultation →
Already a Client? We’d Love Your Review!
If we’ve solved one of your IT disasters over the years (or just kept your systems running smoothly), we’d be grateful if you’d share your experience. Your review helps other businesses find the reliable IT support they need.
Here’s to the next 20 years of fixes.
Published: Nov 4, 2025
